Abled.ALERT: Recall banner showing the Alert beacon lit red under a photo of ground beef with a photo of e.coli bacteria inset.

LATEST

Food/USA: Chicken Nuggets

Abled.ALERT: RECALL: Photo of the box front of Pilgrim's Chicken Breast Nuggets showing a plateful of cooked nuggets.

Just under 60 thousand pounds of Pilgrim’s “Fully Cooked Chicken Breast Nuggets” with a Best-By-Date of 06/May/2021 are being recalled because of possible contamination by flexible rubber material . This is a Class II Low Health Risk recall.

Chicken Nuggets Recall

Pilgrim’s Pride Corporation Recalls Chicken Breast Nugget Products due to Possible Foreign Matter Contamination

Class II Recall 014-2020 | Jun 28, 2020
Health Risk: Low 

WASHINGTON, June 28, 2020 – Pilgrim’s Pride Corporation, a Waco, Texas establishment, is recalling approximately 59,800 pounds of fully cooked chicken breast nugget products that may be contaminated with extraneous materials, specifically flexible rubber material, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today.

The frozen ready-to-eat (RTE) chicken breast nugget items were produced on May 6, 2020. The following products are subject to recall [View Labels (PDF Only)] :

  • 4-lb. plastic bag packages containing “Pilgrim’s FULLY COOKED CHICKEN BREAST NUGGETS,” with a Best-By date of 06 MAY 2021 and lot code of 0127 printed on the retail package. Product cases contain lot codes 0127105009, 0127105010, 0127105011, 0127105012, 0127105013, 0127105014, 0127105015, or 0127105016 printed on the box.

The products subject to recall bear establishment number “P-20728” printed on individual retail packages as well as product cases. These items were shipped to retail locations in Arizona, Idaho, Oregon, and Texas.

The problem was discovered after the firm received a consumer complaint reporting rubber pieces in the chicken breast nuggets product.

There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider.

FSIS is concerned that some product may be in consumers’ freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.

FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers.

Consumers with questions about the recall can contact Ed Tyrrell, Consumer Relations Manager for Pilgrim’s Pride Corporation, at (800) 321-1470. Members of the media with questions about the recall can contact Nikki Richardson, Director of Communications for Pilgrim’s Pride Corporation, at (970) 506-8028.

Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or live chat via Ask USDA from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday.

Consumers can also browse food safety messages at Ask USDA or send a question via email to [email protected].

For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/.

USDA Recall Classifications
Class I This is a health hazard situation where there is a reasonable probability that the use of the product will cause serious, adverse health consequences or death.
Class II This is a health hazard situation where there is a remote probability of adverse health consequences from the use of the product.
Class III This is a situation where the use of the product will not cause adverse health consequences.

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Food/USA: Ground Beef e.Coli

Abled.ALERT: RECALL: Photo of Marketside Butcher ground beef label.

Over 42 thousand pounds of ground beef products, many which are sold at Walmart, are being recalled because of possible E.coli 0157:H7 contamination. They are under the Marketside Butcher and Thomas Farms labels. This is a Class I recall. More info below.

Ground Beef Recall

Lakeside Refrigerated Services, a Swedesboro, N.J. establishment, is recalling approximately 42,922 pounds of ground beef products that may be contaminated with E. coli O157:H7, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today.

The raw ground beef items were produced on June 1, 2020. The following products are subject to recall: [View Labels (PDF Only)]

  • 1-lb. vacuum packages containing “MARKETSIDE BUTCHER ORGANIC GRASS-FED GROUND BEEF” and a use or freeze by date of 07/01/20 and lot code P-53298-82.

 

  • 1-lb. vacuum packages containing four ¼ lb. pieces of “MARKETSIDE BUTCHER ORGANIC GRASS-FED GROUND BEEF PATTIES” and a use or freeze by date of June 27, 2020 and lot code P-53934-28.

 

  • 3-lb. vacuum packages containing three 1 lb. pieces of “MARKETSIDE BUTCHER ORGANIC GRASS-FED GROUND BEEF 93% LEAN / 7% FAT” and a use or freeze by date of 07/01/20 and lot code P53929-70.

 

  • 1-lb. tray packages containing four ¼ lb. pieces of “THOMAS FARMS GRASS-FED GROUND BEEF PATTIES 85% LEAN / 15% FAT” and a use or freeze by date of 06/25/20 and lot code P53944-10.

 

  • 2.5-lb. tray packages containing 10 ¼ lb. pieces of “THOMAS FARMS GRASS-FED GROUND BEEF PATTIES 80% LEAN / 20% FAT” and a use or freeze by date of 06/25/20 and lot code P53937-45.

 

  • 1-lb. vacuum packages containing four ¼ lb. pieces of “THOMAS FARMS GRASS-FED GROUND BEEF PATTIES 85% LEAN / 15% FAT” and a use or freeze by date of 06/27/20 and lot code P53935-25.

 

  • 1-lb. vacuum packages containing “VALUE PACK FRESH GROUND BEEF 76% LEAN / 24% FAT” and a use or freeze by date of 07/01/20 and lot code P53930-18.

The products subject to recall bear establishment number “EST. 46841” inside the USDA mark of inspection. These items were shipped to retail locations nationwide.

The problem was discovered during routine FSIS testing. There have been no confirmed reports of adverse reactions due to consumption of these products.

Anyone concerned about an injury or illness should contact a healthcare provider. E. coli O157:H7 is a potentially deadly bacterium that can cause dehydration, bloody diarrhea and abdominal cramps 2–8 days (3–4 days, on average) after exposure the organism. While most people recover within a week, some develop a type of kidney failure called hemolytic uremic syndrome (HUS). This condition can occur among persons of any age but is most common in children under 5-years old and older adults. It is marked by easy bruising, pallor, and decreased urine output. Persons who experience these symptoms should seek emergency medical care immediately.

FSIS is concerned that some product may be in consumers’ refrigerators or freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.

FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls.

FSIS advises all consumers to safely prepare their raw meat products, including fresh and frozen, and only consume ground beef that has been cooked to a temperature of 160°F. The only way to confirm that ground beef is cooked to a temperature high enough to kill harmful bacteria is to use a food thermometer that measures internal temperature, https://www.fsis.usda.gov/safetempchart.

Consumers and members of the media with questions about the recall can contact the Lakeside Processing Center Call Center at (856) 832-3881.

Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or live chat via Ask USDA from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday.

Consumers can also browse food safety messages at Ask USDA or send a question via email to [email protected]. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/.

USDA Recall Classifications
Class I This is a health hazard situation where there is a reasonable probability that the use of the product will cause serious, adverse health consequences or death.
Class II This is a health hazard situation where there is a remote probability of adverse health consequences from the use of the product.
Class III This is a situation where the use of the product will not cause adverse health consequences.

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WARNING: Hand Sanitizer

Abled.ALERT: Warning: Hand Sanitizer. Image of someone holding a pump bottle of sanitizer while wearing latex gloves in a large food court.

The FDA advises consumers not to use hand sanitizers manufactured by Eskibiochem SA de CV in Mexico. They found the presence of methanol (wood alcohol) which can be toxic to skin or if ingested.  Click below to learn which brands to avoid.

Toxic Hand Sanitizer

The FDA advises consumers not to use any hand sanitizer manufactured by Eskbiochem SA de CV in Mexico, due to the potential presence of methanol (wood alcohol), a substance that can be toxic when absorbed through the skin or ingested. The FDA has identified the following products manufactured by Eskbiochem:

  • All-Clean Hand Sanitizer (NDC: 74589-002-01)

 

  • Esk Biochem Hand Sanitizer (NDC: 74589-007-01)

 

  • CleanCare NoGerm Advanced Hand Sanitizer 75% Alcohol (NDC: 74589-008-04)

 

  • Lavar 70 Gel Hand Sanitizer (NDC: 74589-006-01)

 

  • The Good Gel Antibacterial Gel Hand Sanitizer (NDC: 74589-010-10)

 

  • CleanCare NoGerm Advanced Hand Sanitizer 80% Alcohol (NDC: 74589-005-03)

 

  • CleanCare NoGerm Advanced Hand Sanitizer 75% Alcohol (NDC: 74589-009-01)

 

  • CleanCare NoGerm Advanced Hand Sanitizer 80% Alcohol (NDC: 74589-003-01)

 

  • Saniderm Advanced Hand Sanitizer (NDC: 74589-001-01)

 

The FDA tested samples of Lavar Gel and CleanCare No Germ. Lavar Gel contains 81 percent (v/v) methanol and no ethyl alcohol, and CleanCare No Germ contains 28 percent (v/v) methanol. Methanol is not an acceptable ingredient for hand sanitizers and should not be used due to its toxic effects.

Consumers who have been exposed to hand sanitizer containing methanol should seek immediate treatment, which is critical for potential reversal of toxic effects of methanol poisoning. Substantial methanol exposure can result in nausea, vomiting, headache, blurred vision, permanent blindness, seizures, coma, permanent damage to the nervous system or death. Although all persons using these products on their hands are at risk, young children who accidently ingest these products and adolescents and adults who drink these products as an alcohol (ethanol) substitute, are most at risk for methanol poisoning.

On June 17, 2020, the FDA contacted Eskbiochem to recommend the company remove its hand sanitizer products from the market due to the risks associated with methanol poisoning. To date, the company has not taken action to remove these potentially dangerous products from the market. Therefore, the FDA recommends consumers stop using these hand sanitizers and dispose of them immediately in appropriate hazardous waste containers. Do not flush or pour these products down the drain.

The FDA reminds consumers to wash their hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after coughing, sneezing, or blowing one’s nose. If soap and water are not readily available, the Centers for Disease Control and Prevention (CDC) recommend consumers use an alcohol-based hand sanitizer that contains at least 60 percent ethanol.

The FDA remains vigilant and will continue to take action when quality issues arise with hand sanitizers. Additionally, the agency is concerned with false and misleading claims for hand sanitizers, for example that they can provide prolonged protection such as 24-hours against viruses including COVID-19, since there is no evidence to support these claims.

To date, the FDA is not aware of any reports of adverse events associated with these hand sanitizer products. The agency encourages health care professionals, consumers and patients to report adverse events or quality problems experienced with the use of hand sanitizers to the FDA’s MedWatch Adverse Event Reporting program:

  • Complete and submit the report online; or
  • Download and complete the form, then submit it via fax at 1-800-FDA-0178.

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Rx/USA: Children’s Cough Syrup

Abled.ALERT: RECALL: Photos of Children's Robitussin Honey Cough and Chest Congestion DM (4oz) from lot: 02177 (Exp. Jan. 2022) or lot 02178 (Exp. Jan. 2022). Children's Dimetapp Cold and Cough (8oz) from lot: CL8292 (Exp. Sep. 2021).

At a time when parents want to have cough syrup on hand in case their children contract the coronavirus, GSK Consumer Healthcare issues a voluntary recall of cough medicines that are missing measuring markings. Lot numbers are in the info below.

Cough Syrup Recall

GSK Consumer Healthcare is voluntarily recalling to the retail level two lots (listed below) of Children’s Robitussin® Honey Cough and Chest Congestion DM and one lot of Children’s Dimetapp® Cold and Cough, due to the inclusion of incorrect dosing cups.

 

Missing measuring lines

During the review of the packaging documents for these products, GSK discovered that the dosing cups for the Children’s Robitussin® Honey product are missing the 5 mL and 10 mL graduations, while the dosing cups for the Children’s Dimetapp® product are missing the 10 mL graduation. The dosing cups packaged with both products only have the 20 mL graduation.

 

Potential risk of overdose

There is a potential risk of accidental overdose if caregivers dispensing the syrup do not notice the discrepancies between the graduations printed on the dosing cups and the indicated amounts to be administered (as directed in the instructions for use).

Children’s Robitussin Honey Cough & Chest Congestion DM contains 10 mg dextromethorphan HBr USP and guaifenesin USP 100 mg per 10 mL, and is labeled for children 4 and older, as well as adults.

Children’s Dimetapp Cold & Cough contains 2 mg brompheniramine maleate USP, 10 mg dextromethorphan HBr USP, and 5 mg phenylephrine HCl USP per 10 mL, and is labeled for children 6 and older, as well as adults.

 

Symptoms of overdose:

Symptoms of overdose of either product may include any of the following:

+ impaired coordination

+ brain stimulation causing increase in energy, elevation in blood pressure, heart rate, and respiration

+ a lack of energy and enthusiasm

+ severe dizziness or drowsiness

+ slow heart rate

+ fainting

+ psychotic behaviour

+ restlessness

+ seizure

+ decreased respiration

+ nausea

+ vomiting

+ constipation

+ diarrhea

+ abdominal pain

+ visual and hearing hallucinations

+ urinary retention

 

As of the date of the recall announcement, GSK Consumer Healthcare has not received any adverse events related to these products or consumer complaints regarding the incorrect dosing cups supplied with the product.

 

Affected lots:

The recall is limited to the three lots listed below:

Children’s Robitussin® Honey Cough and Chest Congestion DM (4oz)
NDC 0031-8760-12
Lots: 02177 (Exp. Jan. 2022)
02178 (Exp. Jan. 2022)

Children’s Dimetapp® Cold and Cough (8oz)
NDC 0031-2234-19
Lot: CL8292 (Exp. Sep. 2021)

These lots were distributed nationwide between February 5, 2020 and June 3, 2020 within the United States.

GSK Consumer Healthcare has notified wholesalers, distributors and retailers to arrange for return of any recalled product. Wholesalers, distributors and retailers with an existing inventory of the lots being recalled should stop distribution and quarantine these lots immediately. Wholesalers, distributors and retailers that have further distributed the recalled product should notify any accounts or additional locations which may have received the recalled product from them.

Consumers with questions regarding this recall or to report an adverse experience please call 1-800-762-4675, Monday – Friday, 8:00am – 6:00pm EST.

Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to taking or using this product.

Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA’s MedWatch Adverse Event Reporting program either online, by regular mail or by fax.

  • Complete and submit the report Online
  • Regular Mail or Fax: Download form or call 1- 800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178

This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.

In December 2018, GlaxoSmithKline plc reached an agreement with Pfizer, Inc. to combine their consumer health businesses into a new Joint Venture. August 01, 2019 was the first day of the new GSK Consumer Healthcare Joint Venture. Thus, when identifying impacted product, please be aware the Pfizer company name will still be present on the label.

 

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Food/UK: Cheese Tubes

Abled.ALERT: Recall/Food/UK: Photo illustration of Primula Cheese spread tubes in different flavors as outlined in the recall information below.

In the United Kingdom, Primula Ltd is recalling all Primula Cheese tubes, (chilled and ambient) because the products might be contaminated with Clostridium botulinum due to a production fault. More information, including Best Before dates below.

Cheese Tubes Recall

UK, June 17, 2020 – Primula Ltd is recalling all Primula Cheese tubes, (chilled and ambient) because the products might be contaminated with Clostridium botulinum due to a production fault.

They have taken the precautionary step of recalling all products because one product might contain Clostridium botulinum.

This is an update on the previous Product Recall Information Notice issued on 16 June 2020 which related to all ‘Best before’ dates of the affected Primula products. Specific ‘Best before’ dates for the products listed below have been updated.

Primula Plain Original Cheese Spread
Pack size 150g
Best before From 25 December 2020 up to and including 28 January 2021
Primula Cheese Spread with Smoked Paprika
Pack size 150g
Best before From 25 December 2020 up to and including 28 January 2021
Primula Cheese Spread with Jalapenos
Pack size 150g
Best before From 25 December 2020 up to and including 28 January 2021
Primula Light Cheese Spread
Pack size 150g
Best before From 25 December 2020 up to and including 28 January 2021
Primula Cheese Spread with Ham
Pack size 150g
Best before From 25 December 2020 up to and including 28 January 2021
Primula Cheese Spread with Chives
Pack size 150g
Best before From 25 December 2020 up to and including 28 January 2021
Primula Cheese Spread with Prawns
Pack size 150g
Best before From 25 December 2020 up to and including 28 January 2021
Primula Original Cheese Spread (ambient)
Pack size 100g
Best before From 30 October 2020 up to and including 10 December 2020
Primula Cheese Spread with Ham (ambient)
Pack size 100g
Best before From 30 October 2020 up to and including 10 December 2020
Primula Cheese spread with Chives (ambient)
Pack size 100g
Best before From 30 October 2020 up to and including 10 December 2020

Risk statement

Manufacturing controls that could potentially affect the safety of the products listed above could not be demonstrated satisfactorily by the company.

The issue relates to controlling factors to prevent the growth and toxin production of Clostridium botulinum. Botulinum toxin may cause a serious form of food poisoning called botulism and can be fatal.

A recall from customers is being carried out as a precautionary measure.

Action taken by the company

Primula Ltd is recalling the above products. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product. Please see the attached notice:

Our advice to consumers

If you have bought any of the above products, do not eat them. Instead contact Primula on 0800 716 551 or [email protected] to arrange a refund. If customers are making an essential trip to the store from where it was bought, they can return the item in-store for a full refund.

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Food/CA: Dried Cranberries E.coli

Abled.ALERT: Recall-Canada: Photo of clear plastic bag filled with sweet, dry cranberries, labeled in French.

The Canadian Food Inspection Agency reports that Les Aliments Johnvince in Quebec is recalling certain sweetened dried cranberries from the marketplace because of possible E.coli O157:87 contamination. More information below.

Cranberries Recall

Ottawa, June 19, 2020 – Les Aliments Johnvince is recalling certain sweetened dried cranberries from the marketplace due to possible E. coli O157:H7 contamination. Consumers should not consume the recalled product described below.

Product: Sweetened dried cranberries PLU 5176

Size: Variable weights (plastic bag of approximately 300 g)

UPC: None

Codes: 06472 | 06481 | 0648

This packaged product may have been sold with or without codes from May 28, 2020 up to and including June 8, 2020.Consumers who are unsure if they have purchased the affected product are advised to contact their retailer.

What you should do

If you think you became sick from consuming a recalled product, call your doctor.

Check to see if you have the recalled product in your home. Recalled products should be thrown out or returned to the store where they were purchased.

Food contaminated with E. coli O157:H7 may not look or smell spoiled but can still make you sick. Symptoms can include nausea, vomiting, mild to severe abdominal cramps and watery to bloody diarrhea. In severe cases of illness, some people may have seizures or strokes, need blood transfusions and kidney dialysis or live with permanent kidney damage. In severe cases of illness, people may die.

 

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RECALLS DIRECTORIES

Content in Production

Vintage 1900 photo inside a letterpress printing shop's layout and design area.

We were in the midst of our site wide design upgrade when the COVID-19 pandemic hit

We decided to pivot to provide an unbiased and fact-based knowledge hub to enable everyone to gather additional information needed for making self-informed decisions on how to respond to the life-changing challenges posed by the pandemic

Our effort to be as up to date as possible in the COVID-19 coverage, and the resulting pandemic impact on available resources, has pulled time away from our overall build-out. So if you encounter a non-working link or a “Content In Production” message, we appreciate your patience as we complete our upgrades.

Abled.ALERT: AutoRecalls banner with text over multiscreen background.

USA AUTO RECALLS

June 15-30 2020

BMW ( 20V355000 ) – Steering:Linkages:Tie Rod Assembly

June 25:

BMW of North America, LLC (BMW) is recalling certain 2019 Z4 sDrive30i, 2019-2020 330i xDrive, M340i and M340i xDrive, 2020 X3M and X4M, and Toyota Supra vehicles. In certain driving conditions, such as high temperatures and rough road surfaces, a steering gear tie rod may become damaged, possibly resulting in a fractured tie rod.

Full details at NHTSA.gov

MAZDA ( 20V346000 ) – Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

Jun. 25, 2020: Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.

View full recall details at NHTSA.gov

MAZDA ( 20V347000 ) – Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Jun. 25, 2020:

Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 vehicles equipped with all-wheel drive. The evaporative vent hose for the fuel tank may be disconnected, possibly allowing fuel to leak from the charcoal canister vent at the rear of the vehicle.

Full details at NHTSA.gov

 

VOLKSWAGEN ( 20V359000 ) – Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

June 25:

Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.

Full details at NHTSA.gov

 

 

 

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AUSTRALIA AUTO RECALLS

June 15-30 2020

Porsche Cayenne Turbo 2019-2020

June 22, 2020: 244 vehicles affected. Due to the weakness of a component in the ‘quick connector’ on the fuel supply line, fuel may leak at very high engine temperatures.

Fuel leakage in the presence of an ignition source may cause a fire. If this was to occur there is a risk ofserious injury to vehicle occupants, other road users and property.

Porsche Cayenne Turbo (9YA)
Model Years 2019-2020

Porsche Cayenne Turbo S E-Hybrid (9YA)
Porsche Cayenne Turbo Coupe (9YB)
Porsche Cayenne Turbo S E-Hybrid Coupe (9YB)
Model Year 2020

A letter will be sent to affected owners advising them of the recall and that parts are not expected to beavailable until the end of July 2020. Consumers may book their vehicles in for a free-of-charge repairafter the parts are available.

Until your workshop appointment, if you smell fuel coming from your vehicle, park it safely andimmediately contact your nearest Porsche Centre by phone. If you require assistance out of businesshours, phone Porsche Roadside Assistance on 1800 659 911.

For further information, consumers can also contact their local Porsche Centre, or visit the website:www.porsche.com.au for contact details of their preferred Porsche Centre.

More information at ACCC Product Safety Australia

 

June 17, 2020: A gearbox oil pipe may have been incorrectly welded, which can result in a transmission oil leakage. If the transmission oil leaks, there is an increased risk of an accident and injury to vehicle occupants and other road users.

Audi Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Audi Dealer to arrange for inspection of the plastic oil line leading from the gearbox to the oil cooler and, if necessary, replaced.

For further information, contact the Audi Australia 24-hour toll-free number 1800 50 AUDI (2834).

More information also at ACCC Product Safety Australia

 

June 3, 2020: The transmission fluid pump gears could fail while driving.

Transmission fluid pump gear failure can cause a loss of hydraulic fluid pressure in the transmission, which can result in a loss of motive power. This may increase the risk of an accident and may result in serious injury to vehicle occupants and/or other road users.

Ford will contact owners of all affected vehicles to arrange for inspection and repair, free of charge.

For further information, consumers can find their nearest Ford dealer at https://www.ford.com.au/dealership/?intcmp=vhp-return-lad or contact Ford’s Customer Relationship Centre on 1800 503 672.

More information also at ACCC Product Safety Australia

 

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CANADA AUTO RECALLS

June 15-30 2020

Volkswagen 2020 Golf and Jetta

5 units affected

June 17, 2020: On certain vehicles, the front brake caliper mounting bolts may not be properly tightened. This could cause the bolts to loosen, which may result in reduced brake effectiveness.

Safety Risk: Reduced brake effectiveness could cause an increase in stopping distance and create the risk of a crash.

Corrective Actions: Volkswagen will notify owners and instruct you to take your vehicle to a dealer to replace the front brake caliper mounting bolts.

Volkswagen: 1-800-822-8987

 

BMW 3 Series (2019/2020) and Z4 (2019)

1,018 affected units 

June 16, 2020: On certain vehicles, high temperatures and excessive vibration could cause damage to the steering tie rods. If this happens, the tie rods could break. This could result in a loss of steering control.

Safety Risk: A loss of steering control could create a risk of a crash.

Corrective Actions: BMW will notify owners by mail and instruct you take your vehicle to a dealer to replace the steering tie rods.

BMW: 1-800-567-2691 CHECK IF THIS RECALL APPLIES TO YOUR VEHICLE

 

MAZDA 2020 CX-30

5 units affected

June 12, 2020: On certain vehicles equipped with all-wheel drive, a hose that connects the evaporative emissions (EVAP) system to the fuel tank may not have been installed correctly. This could cause fuel to flow directly into the EVAP system when the fuel tank is filled completely. As a result, fuel may leak through the charcoal canister vent. A charcoal canister that is filled with fuel could also cause the engine to stall.

Note: This problem could cause the malfunction indicator light (MIL) to turn on in the instrument cluster and/or the active driving display.

Safety Risk: A fuel leak can create the risk of a fire. An engine that stalls while driving could increase the risk of a crash.

Corrective Actions: Mazda will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the EVAP hose connection inside the fuel tank and reconnect it, if necessary. If the hose is found disconnected, the charcoal canister will also be replaced. You should avoid completely filling the fuel tank until the recall repairs are completed.

MAZDA: 1-800-263-4680   CHECK IF THIS RECALL APPLIES TO YOUR VEHICLE

 

MAZDA: 2020 CX-30/2020 MAZDA3

4,195 units affected

June 12, 2020: On certain vehicles, the front brake caliper mounting bolts may not be properly tightened. This could cause the bolts to loosen, which may result in reduced brake effectiveness. If the bolts fall out, the caliper could also come in contact with the wheel rim and cause a loss of vehicle control.

Safety Risk: Reduced brake effectiveness could cause an increase in stopping distance and create the risk of a crash. A loss of vehicle control could increase the risk of a crash.

Corrective Actions: Mazda will notify owners by mail and instruct you to take your vehicle to a dealer to check the tightening torque of the front brake caliper mounting bolts. If a bolt is missing, the caliper and remaining bolt will be replaced.

MAZDA: 1-800-263-4680   CHECK IF THIS RECALL APPLIES TO YOUR VEHICLE

 

More details at Transport Canada

 

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UK AUTO RECALLS

June 15-30 2020

UK MINISTRY OF TRANSPORT (MOT)

 

Check if a car has a safety recall

You can use the car registration number to check if it’s been recalled.

You can view:

  • safety recalls that have not been checked or fixed
  • the car’s MOT history

You’ll be told by the manufacturer if a car has been recalled for any reason other than safety.

If you do not know the registration number

You can check a car without knowing its registration number.

You need to know the manufacturer, model and year of manufacture.

Check other types of vehicle

You can check other types of vehicle for safety recalls. This includes:

  • motorcycles, quadricycles and motor trikes
  • buses, coaches and minibuses
  • lorries
  • caravans
  • horse boxes

You need to know the manufacturer, model and year of manufacture.

Check parts or accessories

You can check parts or accessories for safety recalls. This includes:

  • child car seats
  • seat belts and harnesses
  • tyres
  • components and parts
  • agricultural equipment

You need to know the manufacturer and model.

Check for any other registered faults

You can also check if the vehicle, part or accessory has a fault that’s been registered with the Driver and Vehicle Standards Agency (DVSA).

 

 

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Abled.ALERT: Consumer Recalls banner.

USA CONSUMER RECALLS

WARNING: Hand Sanitizer

Abled.ALERT: Warning: Hand Sanitizer. Image of someone holding a pump bottle of sanitizer while wearing latex gloves in a large food court.

The FDA advises consumers not to use hand sanitizers manufactured by Eskibiochem SA de CV in Mexico. They found the presence of methanol (wood alcohol) which can be toxic to skin or if ingested.  Click below to learn which brands to avoid.

Toxic Hand Sanitizer

The FDA advises consumers not to use any hand sanitizer manufactured by Eskbiochem SA de CV in Mexico, due to the potential presence of methanol (wood alcohol), a substance that can be toxic when absorbed through the skin or ingested. The FDA has identified the following products manufactured by Eskbiochem:

  • All-Clean Hand Sanitizer (NDC: 74589-002-01)

 

  • Esk Biochem Hand Sanitizer (NDC: 74589-007-01)

 

  • CleanCare NoGerm Advanced Hand Sanitizer 75% Alcohol (NDC: 74589-008-04)

 

  • Lavar 70 Gel Hand Sanitizer (NDC: 74589-006-01)

 

  • The Good Gel Antibacterial Gel Hand Sanitizer (NDC: 74589-010-10)

 

  • CleanCare NoGerm Advanced Hand Sanitizer 80% Alcohol (NDC: 74589-005-03)

 

  • CleanCare NoGerm Advanced Hand Sanitizer 75% Alcohol (NDC: 74589-009-01)

 

  • CleanCare NoGerm Advanced Hand Sanitizer 80% Alcohol (NDC: 74589-003-01)

 

  • Saniderm Advanced Hand Sanitizer (NDC: 74589-001-01)

 

The FDA tested samples of Lavar Gel and CleanCare No Germ. Lavar Gel contains 81 percent (v/v) methanol and no ethyl alcohol, and CleanCare No Germ contains 28 percent (v/v) methanol. Methanol is not an acceptable ingredient for hand sanitizers and should not be used due to its toxic effects.

Consumers who have been exposed to hand sanitizer containing methanol should seek immediate treatment, which is critical for potential reversal of toxic effects of methanol poisoning. Substantial methanol exposure can result in nausea, vomiting, headache, blurred vision, permanent blindness, seizures, coma, permanent damage to the nervous system or death. Although all persons using these products on their hands are at risk, young children who accidently ingest these products and adolescents and adults who drink these products as an alcohol (ethanol) substitute, are most at risk for methanol poisoning.

On June 17, 2020, the FDA contacted Eskbiochem to recommend the company remove its hand sanitizer products from the market due to the risks associated with methanol poisoning. To date, the company has not taken action to remove these potentially dangerous products from the market. Therefore, the FDA recommends consumers stop using these hand sanitizers and dispose of them immediately in appropriate hazardous waste containers. Do not flush or pour these products down the drain.

The FDA reminds consumers to wash their hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after coughing, sneezing, or blowing one’s nose. If soap and water are not readily available, the Centers for Disease Control and Prevention (CDC) recommend consumers use an alcohol-based hand sanitizer that contains at least 60 percent ethanol.

The FDA remains vigilant and will continue to take action when quality issues arise with hand sanitizers. Additionally, the agency is concerned with false and misleading claims for hand sanitizers, for example that they can provide prolonged protection such as 24-hours against viruses including COVID-19, since there is no evidence to support these claims.

To date, the FDA is not aware of any reports of adverse events associated with these hand sanitizer products. The agency encourages health care professionals, consumers and patients to report adverse events or quality problems experienced with the use of hand sanitizers to the FDA’s MedWatch Adverse Event Reporting program:

  • Complete and submit the report online; or
  • Download and complete the form, then submit it via fax at 1-800-FDA-0178.

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June 15-30 2020

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USA FOOD RECALLS

FOOD/USA: Chicken Nuggets

Abled.ALERT: RECALL: Photo of the box front of Pilgrim's Chicken Breast Nuggets showing a plateful of cooked nuggets.

Just under 60 thousand pounds of Pilgrim’s “Fully Cooked Chicken Breast Nuggets” with a Best-By-Date of 06/May/2021 are being recalled because of possible contamination by flexible rubber material . This is a Class II Low Health Risk recall.

Chicken Nuggets Recall

Pilgrim’s Pride Corporation Recalls Chicken Breast Nugget Products due to Possible Foreign Matter Contamination

Class II Recall 014-2020 | Jun 28, 2020
Health Risk: Low 

WASHINGTON, June 28, 2020 – Pilgrim’s Pride Corporation, a Waco, Texas establishment, is recalling approximately 59,800 pounds of fully cooked chicken breast nugget products that may be contaminated with extraneous materials, specifically flexible rubber material, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today.

The frozen ready-to-eat (RTE) chicken breast nugget items were produced on May 6, 2020. The following products are subject to recall [View Labels (PDF Only)] :

  • 4-lb. plastic bag packages containing “Pilgrim’s FULLY COOKED CHICKEN BREAST NUGGETS,” with a Best-By date of 06 MAY 2021 and lot code of 0127 printed on the retail package. Product cases contain lot codes 0127105009, 0127105010, 0127105011, 0127105012, 0127105013, 0127105014, 0127105015, or 0127105016 printed on the box.

The products subject to recall bear establishment number “P-20728” printed on individual retail packages as well as product cases. These items were shipped to retail locations in Arizona, Idaho, Oregon, and Texas.

The problem was discovered after the firm received a consumer complaint reporting rubber pieces in the chicken breast nuggets product.

There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider.

FSIS is concerned that some product may be in consumers’ freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.

FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers.

Consumers with questions about the recall can contact Ed Tyrrell, Consumer Relations Manager for Pilgrim’s Pride Corporation, at (800) 321-1470. Members of the media with questions about the recall can contact Nikki Richardson, Director of Communications for Pilgrim’s Pride Corporation, at (970) 506-8028.

Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or live chat via Ask USDA from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday.

Consumers can also browse food safety messages at Ask USDA or send a question via email to [email protected].

For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/.

USDA Recall Classifications
Class I This is a health hazard situation where there is a reasonable probability that the use of the product will cause serious, adverse health consequences or death.
Class II This is a health hazard situation where there is a remote probability of adverse health consequences from the use of the product.
Class III This is a situation where the use of the product will not cause adverse health consequences.

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FOOD/USA: Ground Beef e.Coli

Abled.ALERT: RECALL: Photo of Marketside Butcher ground beef label.

Over 42 thousand pounds of ground beef products, many which are sold at Walmart, are being recalled because of possible E.coli 0157:H7 contamination. They are under the Marketside Butcher and Thomas Farms labels. This is a Class I recall.

Ground Beef Recall

Lakeside Refrigerated Services, a Swedesboro, N.J. establishment, is recalling approximately 42,922 pounds of ground beef products that may be contaminated with E. coli O157:H7, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today.

The raw ground beef items were produced on June 1, 2020. The following products are subject to recall: [View Labels (PDF Only)]

  • 1-lb. vacuum packages containing “MARKETSIDE BUTCHER ORGANIC GRASS-FED GROUND BEEF” and a use or freeze by date of 07/01/20 and lot code P-53298-82.

 

  • 1-lb. vacuum packages containing four ¼ lb. pieces of “MARKETSIDE BUTCHER ORGANIC GRASS-FED GROUND BEEF PATTIES” and a use or freeze by date of June 27, 2020 and lot code P-53934-28.

 

  • 3-lb. vacuum packages containing three 1 lb. pieces of “MARKETSIDE BUTCHER ORGANIC GRASS-FED GROUND BEEF 93% LEAN / 7% FAT” and a use or freeze by date of 07/01/20 and lot code P53929-70.

 

  • 1-lb. tray packages containing four ¼ lb. pieces of “THOMAS FARMS GRASS-FED GROUND BEEF PATTIES 85% LEAN / 15% FAT” and a use or freeze by date of 06/25/20 and lot code P53944-10.

 

  • 2.5-lb. tray packages containing 10 ¼ lb. pieces of “THOMAS FARMS GRASS-FED GROUND BEEF PATTIES 80% LEAN / 20% FAT” and a use or freeze by date of 06/25/20 and lot code P53937-45.

 

  • 1-lb. vacuum packages containing four ¼ lb. pieces of “THOMAS FARMS GRASS-FED GROUND BEEF PATTIES 85% LEAN / 15% FAT” and a use or freeze by date of 06/27/20 and lot code P53935-25.

 

  • 1-lb. vacuum packages containing “VALUE PACK FRESH GROUND BEEF 76% LEAN / 24% FAT” and a use or freeze by date of 07/01/20 and lot code P53930-18.

The products subject to recall bear establishment number “EST. 46841” inside the USDA mark of inspection. These items were shipped to retail locations nationwide.

The problem was discovered during routine FSIS testing. There have been no confirmed reports of adverse reactions due to consumption of these products.

Anyone concerned about an injury or illness should contact a healthcare provider. E. coli O157:H7 is a potentially deadly bacterium that can cause dehydration, bloody diarrhea and abdominal cramps 2–8 days (3–4 days, on average) after exposure the organism. While most people recover within a week, some develop a type of kidney failure called hemolytic uremic syndrome (HUS). This condition can occur among persons of any age but is most common in children under 5-years old and older adults. It is marked by easy bruising, pallor, and decreased urine output. Persons who experience these symptoms should seek emergency medical care immediately.

FSIS is concerned that some product may be in consumers’ refrigerators or freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.

FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls.

FSIS advises all consumers to safely prepare their raw meat products, including fresh and frozen, and only consume ground beef that has been cooked to a temperature of 160°F. The only way to confirm that ground beef is cooked to a temperature high enough to kill harmful bacteria is to use a food thermometer that measures internal temperature, https://www.fsis.usda.gov/safetempchart.

Consumers and members of the media with questions about the recall can contact the Lakeside Processing Center Call Center at (856) 832-3881.

Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or live chat via Ask USDA from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday.

Consumers can also browse food safety messages at Ask USDA or send a question via email to [email protected]. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/.

USDA Recall Classifications
Class I This is a health hazard situation where there is a reasonable probability that the use of the product will cause serious, adverse health consequences or death.
Class II This is a health hazard situation where there is a remote probability of adverse health consequences from the use of the product.
Class III This is a situation where the use of the product will not cause adverse health consequences.

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AUSTRALIA FOOD RECALLS

May-June 2020

AUSTRALIA | NEW ZEALAND FOOD RECALLS

26/06/2020

Spring Home TYJ Spring Roll Pastry

Kongs Trading Pty Ltd
The recall is due to the presence of an undeclared allergen (milk).
25/06/2020

Pana Organic Peanut Butter Chocolate Spread 200g

Pana Organic
The recall is due to the presence of undeclared allergens – tree nuts (cashew and pistachio)
15/06/2020

Natural Spring Water Work Out Water 1L

Who-Rae Pty Ltd
Due to a packaging fault – there is potential for the top to snap off when the cap is removed, creating a potential choking Hazard.
15/06/2020

Leggo’s Tuna Bake with Spinach & Garlic 500g

Simplot Australia Pty Ltd
Due to the incorrect pH level being detected in the sauce which has the potential for microbial growth.
9/06/2020

Xiong Mao Pai (Panda Brand) Bamboo Fungus 300g

Trans Asian Food Centre Pty Ltd
Due to chemical/contaminant (Sulphur dioxide) contamination.
8/06/2020

Apollo Bay Distillery SS Casino Dry Gin

Apollo Bay Distillery P/L
Due to non compliant labelling (NIP not listed on the label) – 80% ABV ethanol and Glycerol and Hydrogen Peroxide added.
27/05/2020

S & L Global Rice Puffs 260g

S & L Global
The recall is due to the presence of undeclared allergens (wheat and soy).
22/05/2020

Kmart Solid and Filled Egg 360g and Filled Caramel Egg 160g Bags

Kmart Australia Ltd
Due to to the potential presence of foreign matter (plastic).
17/05/2020

Bodhi’s Bakehouse Gluten Free Bread Crumbs

Bodhi’s Bakehouse
The recall is due to the presence of an undeclared allergen (gluten)
15/05/2020

ALDI PICK’D Cloudy Apple Juice 2L

ALDI Stores (a Limited Partnership)
The recall is due to microbial (Mycotoxin – Patulin) contamination

More information at Food Standards Australia | New Zealand

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June 15-30 2020

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USA MEDICAL RECALLS

Rx/USA: Children’s Cough Syrup

Abled.ALERT: RECALL: Photos of Children's Robitussin Honey Cough and Chest Congestion DM (4oz) from lot: 02177 (Exp. Jan. 2022) or lot 02178 (Exp. Jan. 2022). Children's Dimetapp Cold and Cough (8oz) from lot: CL8292 (Exp. Sep. 2021).

At a time when parents want to have cough syrup on hand in case their children contract the coronavirus, GSK Consumer Healthcare issues a voluntary recall of cough medicines that are missing measuring markings. Lot numbers follow.

Cough Syrup Recall

GSK Consumer Healthcare is voluntarily recalling to the retail level two lots (listed below) of Children’s Robitussin® Honey Cough and Chest Congestion DM and one lot of Children’s Dimetapp® Cold and Cough, due to the inclusion of incorrect dosing cups.

 

Missing measuring lines

During the review of the packaging documents for these products, GSK discovered that the dosing cups for the Children’s Robitussin® Honey product are missing the 5 mL and 10 mL graduations, while the dosing cups for the Children’s Dimetapp® product are missing the 10 mL graduation. The dosing cups packaged with both products only have the 20 mL graduation.

 

Potential risk of overdose

There is a potential risk of accidental overdose if caregivers dispensing the syrup do not notice the discrepancies between the graduations printed on the dosing cups and the indicated amounts to be administered (as directed in the instructions for use).

Children’s Robitussin Honey Cough & Chest Congestion DM contains 10 mg dextromethorphan HBr USP and guaifenesin USP 100 mg per 10 mL, and is labeled for children 4 and older, as well as adults.

Children’s Dimetapp Cold & Cough contains 2 mg brompheniramine maleate USP, 10 mg dextromethorphan HBr USP, and 5 mg phenylephrine HCl USP per 10 mL, and is labeled for children 6 and older, as well as adults.

 

Symptoms of overdose:

Symptoms of overdose of either product may include any of the following:

+ impaired coordination

+ brain stimulation causing increase in energy, elevation in blood pressure, heart rate, and respiration

+ a lack of energy and enthusiasm

+ severe dizziness or drowsiness

+ slow heart rate

+ fainting

+ psychotic behaviour

+ restlessness

+ seizure

+ decreased respiration

+ nausea

+ vomiting

+ constipation

+ diarrhea

+ abdominal pain

+ visual and hearing hallucinations

+ urinary retention

 

As of the date of the recall announcement, GSK Consumer Healthcare has not received any adverse events related to these products or consumer complaints regarding the incorrect dosing cups supplied with the product.

 

Affected lots:

The recall is limited to the three lots listed below:

Children’s Robitussin® Honey Cough and Chest Congestion DM (4oz)
NDC 0031-8760-12
Lots: 02177 (Exp. Jan. 2022)
02178 (Exp. Jan. 2022)

Children’s Dimetapp® Cold and Cough (8oz)
NDC 0031-2234-19
Lot: CL8292 (Exp. Sep. 2021)

These lots were distributed nationwide between February 5, 2020 and June 3, 2020 within the United States.

GSK Consumer Healthcare has notified wholesalers, distributors and retailers to arrange for return of any recalled product. Wholesalers, distributors and retailers with an existing inventory of the lots being recalled should stop distribution and quarantine these lots immediately. Wholesalers, distributors and retailers that have further distributed the recalled product should notify any accounts or additional locations which may have received the recalled product from them.

Consumers with questions regarding this recall or to report an adverse experience please call 1-800-762-4675, Monday – Friday, 8:00am – 6:00pm EST.

Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to taking or using this product.

Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA’s MedWatch Adverse Event Reporting program either online, by regular mail or by fax.

  • Complete and submit the report Online
  • Regular Mail or Fax: Download form or call 1- 800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178

This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.

In December 2018, GlaxoSmithKline plc reached an agreement with Pfizer, Inc. to combine their consumer health businesses into a new Joint Venture. August 01, 2019 was the first day of the new GSK Consumer Healthcare Joint Venture. Thus, when identifying impacted product, please be aware the Pfizer company name will still be present on the label.

 

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June 15-30 2020

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June 15-30 2020

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June 15-30 2020

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The elderly are most at risk from Coronavirus. But children are affected too. What parents should know. Public service announcement for Unicef USA over a photo of a child washing hands with soap and water. Link to Unicef site.

CURATED EMERGENCY RESPONSE GUIDES

Abled.ALERT: What To Do" Emergency Response Guides. Image: Alert red beacon icon and photo of emergency vehicles with red lights flashing responding at night.

St John Ambulance Videos

Under the challenges of the current global COVID-19 pandemic, it may be difficult to get immediate help from first responders in an emergency.

If that emergency occurs in a public place, it may be impossible to get help from members of the public, even if they’re trained in first-aid because of fears of catching the SARS CoV-2 coronavirus.

We’ve curated some videos from St John Ambulance in England to provide quick demonstrations on what to do if you’re confronted by a medical emergency in someone at home, or outside your home.

Wikipedia explains that St John Ambulance is the name of a number of affiliated organizations in different countries which teach and provide first aid and emergency medical services, and are primarily staffed by volunteers. The associations are overseen by the international Order of St John and its priories (national branches).

The first such organisation to be founded was the St John Ambulance Association, which was founded in 1877 in England.

Elizabeth IIHead of the Commonwealth since 1952—is at the apex of the Order of Saint John as its Sovereign Head.

 

We hope you find the videos helpful and will consider a donation St John Ambulance at a time when we need them more than ever. Abled.com is not affiliated with the organization in any way and provides the donation links as a public service.

 

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

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Choking Response

If someone is choking, knowing how to help them could help save their life. In this video a St John Ambulance trainer shows you how to help an adult or child when they are choking.

If someone is unable to breathe and cannot cough out the blockage, you will need to help them slap or squeeze it out.

This St John Ambulance video will take you through the essential first aid steps.

 

What to do: Choking Adult

  1. *If you think someone is choking, ask them ‘Are you choking?’ If they can breathe, speak or cough then they might be able to clear their own throat. If they cannot breathe, cough, or make any noise, then they need your help straight away.
  2.  
  3. *Cough it out. Encourage them to cough and remove any obvious obstruction from their mouth.
  4.  
  5. *Slap it out. If coughing fails to work, you need to give five sharp back blows.To do this, help them to lean forwards, supporting their upper body with one hand.With the heel of your other hand give them five sharp back blows between their shoulder blades.After each back blow, check to see if there’s anything in their mouth.
  6.  
  7. *Squeeze it out. If back blows fail to clear the obstruction, give five abdominal thrusts.To do this, stand behind them and put your arms around their waist.Place one hand in a clenched fist between their belly button and the bottom of their chest.With your other hand, grasp your fist and pull sharply inwards and upwards up to five times. Check their mouth again, each time.
  8.  
  9. *If the blockage has not cleared, call your local emergency line for help straight away. Repeat five back blows and five abdominal thrusts until help arrives, re-checking their mouth each time. If they become unresponsive at any point, prepare to start adult CPR

 

What to do: Choking Child

  1. *If you think a child is choking, ask them ‘Are you choking?’. If they can breathe, speak, or cough then they might be able to clear their own throat. If they cannot breathe, cough, or make any noise, then they need your help straight away.
  2.  
  3. *Cough it out. Encourage them to cough and remove any obvious obstruction from their mouth.
  4.  
  5. *Slap it out. If coughing fails to work, you need to give five sharp back blows. To do this, help them to lean forwards, supporting their upper body with one hand. With the heel of your other hand give them five sharp back blows between their shoulder blades.After each back blow, check their mouth and pick out any obvious obstruction. Do not sweep the mouth as this could push the object further down the throat.
  6.  
  7. *Squeeze it out. If back blows fail to clear the obstruction, give five abdominal thrusts. To do this, stand behind them and put your arms around the child’s waist. Place one hand in a clenched fist between their belly button and the bottom of their chest. With your other hand, grasp your fist and pull sharply inwards and upwards up to five times. Check their mouth again, each time.
  8.  
  9. *If the blockage has not cleared, call your local emergency line for help straight away. Repeat five back blows and five abdominal thrusts until help arrives, rechecking their mouth each time. If they become unresponsive at any point prepare to start child CPR.

 

What to do: Choking Baby

If you think the baby is choking then they need your help straight away. If they can breathe, are making noises, or coughing, then they may be able to clear their own throat.

  1. *Slap it out. If the baby cannot breathe, cry, or cough, they may be choking and you will need to give five back blows. Lay the baby face down along your forearm and thigh, making sure you support their head and neck. Give five sharp back blows between the shoulder blades with the heel of your hand.
  2.  
  3. *Turn them over on your thigh and check their mouth. Pick out any obvious obstructions you can see with your fingertips. Do not sweep the mouth as this could push the object further down the throat.
  4.  
  5. *Squeeze it out. If back blows fail to clear obstruction, give five chest thrusts with your baby facing upwards, making sure you’re supporting their head and neck. Put two fingers in the centre of their chest just below the nipple line and give five sharp chest thrusts.Check their mouth again, each time.
  6.  
  7. *Call your local emergency line for help if the obstruction hasn’t cleared. Take the baby with you to make the call.Keep repeating five back blows and five chest thrusts until help arrives, checking their mouth each time. If the baby becomes unresponsive at any point, prepare to start baby CPR.

 

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

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Act FAST

A stroke is a medical emergency and you need to act fast. A St John Ambulance trainer demonstrates what to look for if someone is having a stroke and what to do to help.

Time is of the essence.

What to do

If you suspect someone is having a stroke, use  the FAST guide  to identify the key signs:

  1. F – stands for facial weakness.Look at  their mouth or eye – they  may be droopy, and they can’t smile evenly.

  2. A – arm weakness. Ask them to raise both of their arms. They may only be able to raise one. 

  3. S – speech problems. They are unable to speak clearly or might not be able to understand what you are saying to them. Ask them a question, such as ‘What is your name?’  Can they respond appropriately?

  4. T – time to call 999/112 in the UK or 911 in the USA and Canada for emergency help  and tell them you suspect a stroke after using the FAST guide.

  5. *While waiting for help to arrive, keep them comfortable, supported and reassure them. Do not give them anything to eat or drink because it may be hard for them to swallow.

  6. *Keep monitoring their level of response until help arrives. If they become unresponsive prepare to treat for an unresponsive casualty.

Find out more about what to do if someone is having a stroke and learn more about what a stroke is, causes, signs & symptoms at the St. John Ambulance website.

 

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

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Heart Attack Response

If you think someone is having a heart attack, knowing how to help them could be life saving.

In this video a St John Ambulance trainer shares signs of a heart attack and shows you how to care for someone having a heart attack.

Heart attacks are serious and performing these first aid steps could help to save someone’s life.

What is a heart attack?

A heart attack happens when the supply of blood to part of the heart is suddenly blocked, usually by a blood clot. You can make a full recovery following a heart attack, but this may depend on how much of the heart is affected.

Signs and symptoms

Someone having a heart attack may:

*have crushing pain in the centre of their chest, that may spread to their jaw, and down one or both arms.

*be breathless or gasping for breath.

*be sweating profusely.

*experience pain similar to indigestion.

*collapse without warning.

*complain of dizziness.

*have pale skin and their lips may have a blue tinge .

*have a rapid, weak or irregular pulse.

*have a feeling of impending doom.

What to do

  1. *Call 999 or 112 | 911 in the USA and Canada for emergency help straight away and tell them you think someone is having a heart attack.

  2. *Help move the casualty into a comfortable position. The best position is on the floor, with their knees bent and their head and shoulders supported. You could place cushions behind them or under their knees.

  3. *Give them one aspirin tablet (300mg) and ask them to chew it slowly. Do not give aspirin to the casualty if they are under 16 or if they are allergic to it.

  4. *Ask the casualty to take their own angina medication, if they have some.

  5. *Keep monitoring the casualty’s level of response until emergency help arrives.

    *If they become unresponsive at any point, prepare to start CPR.

Find out more about what to do if someone is having a heart attack at the St. John Ambulance website.

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

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Adult CPR

CPR stands for cardiopulmonary resuscitation. It combines chest compressions and rescue breaths to give a person the best chance of survival following a cardiac arrest.

We’ve updated our guidance due to the COVID-19 outbreak. Do not perform rescue breaths on the casualty.

If an adult is unresponsive and not breathing normally, you still need to call for emergency help and start CPR straight away.

 

What to do:

  1. *If you find someone collapsed, you should first perform a primary survey.  Do not place your face close to theirs. If you have established from this that they are unresponsive and not breathing, you should ask a helper to call the local emergency number for help while you start CPR. Ask a helper to find and bring a defibrillator, if available.
  2.  
  3. *Ask your helper to put the phone on speaker and hold it out towards you, so they can maintain a 2m distance. If you are on your own, use the hands-free speaker on a phone so you can start CPR while speaking to ambulance control. Do not leave the casualty to look for a defibrillator yourself. The ambulance will bring one.
  4.  
  5. *Before you start CPR, use a towel or piece of clothing and lay it over the mouth and nose of the casualty.Start CPR. Kneel by the casualty and put the heel of your hand on the middle of their chest. Put your other hand on top of the first. Interlock your fingers making sure they don’t touch the ribs.Keep your arms straight and lean over the casualty. Press down hard, to a depth of about 5-6cm before releasing the pressure, allowing the chest to come back up. The beat of the song “Staying Alive” can help you keep the right speedDo not give rescue breaths.
  6.  
  7. *Continue to perform CPR until:
    • *emergency help arrives and takes over
    • *the person starts showing signs of life and starts to breathe normally
    • *you are too exhausted to continue (if there is a helper, you can change over every one-to-two minutes, with minimal interruptions to chest compressions)
    • *defibrillator is ready to be used.
  8.  
  9. *If the helper returns with a defibrillator, ask them to switch it on and follow the voice prompts while you continue with CPR. Wherever possible, the helper should keep a distance of 2m.
  10.  
  11. *If the casualty shows signs of becoming responsive such as coughing, opening eyes, speaking, and starts to breathe normally, put them in the recovery position. Monitor their level of response and prepare to give CPR again if necessary. If you have used a defibrillator, leave it attached.

You can find more information and illustrations on how to perform CPR on an adult at the St John Ambulance website.

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

^close

Baby CPR

CPR stands for cardiopulmonary resuscitation. It combines chest compressions and rescue breaths to give a person the best chance of survival following a cardiac arrest.

We’ve updated our guidance due to the COVID-19 outbreak. It is vital that you perform rescue breaths as cardiac arrest in a baby is likely caused by a respiratory problem.

 

What to do:

  1. *After you have performed a primary survey, if you find that the baby is unresponsive and not breathing, you should ask a helper to call your local emergency number for help while you start CPR.
  2.  
    • *If you’re on your own, you need to give one minute of CPR before calling on a speakerphone.
    •  
    • *Do not leave the baby to make the call.
  3.  
  4. *Start CPR. Place them on a firm surface and open their airway. To do this, place one hand on their forehead and very gently tilt their head back. With your other hand, use your fingertip and gently lift the chin.
  5.  
  6. *Give five initial puffs. Take a breath and put your mouth around the baby’s mouth and nose to make a seal, and blow gently and steadily for up to one second. The chest should rise. Remove your mouth and watch the chest fall. That’s one rescue breath, or puff. Do this five times.
  7.  
    • *If their chest doesn’t rise, check the airway is open. Doing rescue breaths may increase the risk of transmitting the COVID-19 virus, either to the rescuer or the baby. This may be mitigated by placing a faceshield or pocket mask over the baby’s mouth.
    •  
  8. *It is vital that you perform rescue breaths as cardiac arrest in a baby is likely caused by a respiratory problem.

  9.  
  10. *You will then need to give 30 pumps. Put two fingers in the centre of the baby’s chest and push down a third of the depth of the chest. Release the pressure allowing the chest to come back up. Repeat this 30 times at a rate of 100 to 120 pumps per minute.
  11.  
  12. *You will then need to give 30 pumps. Put two fingers in the centre of the baby’s chest and push down a third of the depth of the chest. Release the pressure allowing the chest to come back up. Repeat this 30 times at a rate of 100 to 120 pumps per minute.
  13.  
    • *The beat of the song ‘Nellie the Elephant’ can help you keep the right rate. 
  14.  
  15. *After 30 pumps, open the airway and give two puffs. Keep alternating 30 pumps with two puffs (30:2) until:
  16.  
    • *emergency help arrives and takes over
    •  
    • *the baby starts showing signs of life and starts to breathe normally.
  17.  
  18. *If the baby shows signs of becoming responsive, such as, coughing, opening their eyes, making a noise, or starts to breathe normally, put them in the recovery position. Monitor their level of response and prepare to give CPR again if necessary.

You can find more information and illustrations on how to perform CPR on a baby at the St John Ambulance website.

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

^close

Child CPR

If a child is unresponsive and not breathing, you will need to do CPR. In this video, a St John Ambulance trainer shows the steps & demonstrates how to do CPR on a child, and explains what to do if you’re helping the casualty alone, or with a helper.

Use the primary survey to quickly assess the situation and the casualty. Find out what to do.

 

What is CPR?

CPR stands for cardiopulmonary resuscitation.

We’ve updated our guidance due to the COVID-19 outbreak. Rescue breaths must still be performed, as cardiac arrest in children is likely to be caused by a respiratory problem.

 

**If a child is unresponsive and not breathing normally, you still need to call 999 or 112 (UK) 911 (USA & Canada) for emergency help and start CPR straight away!

 

What to do

  1. After you have performed a primary survey, if you find that the child is unresponsive and not breathing you should ask a helper to call 999 or 112 for emergency help while you start CPR. Ask a helper to find and bring a defibrillator if available.

    If you are on your own, you need to give one minute of CPR before calling on a speaker phone.

  2.  
  3. Do not leave the child to make the call or to look for a defibrillator.
  4.  

    *Start CPR:

    Place them on a firm surface and open their airway. To do this, place one hand on their forehead to tilt their head back and use two fingers from the other hand to gently lift the chin.

     

  5. *Give 5 initial rescue breaths.

    Take the hand from the forehead and pinch the soft part of the nose closed, allowing the mouth to fall open.

    With the head still tilted, take a breath and put your mouth around the child’s, to make a seal.

    Blow into their mouth gently and steadily for up to one second, until the chest rises.

    Remove your mouth and watch the chest fall.

    That’s one rescue breath. Do this five times.

     

  6. *You will then need to give 30 chest compressions.

    Kneel by the child and put one hand in the centre of the child’s chest.

    Push down a third of the depth of the chest.

    Release the pressure allowing the chest to come back up.

    Repeat this 30 times at a rate of 100 to 120 compressions per minute.

    The beat of the song ‘Nellie the Elephant’ can help you keep the right rate.

  7.  

    *After 30 compressions, open the airway and give two breaths.

    Keep alternating 30 compressions with two breaths (30:2) until:

    • the child starts showing signs of life and starts to breathe normally
    • defibrillator is ready to be used.

    Doing rescue breaths may increase the risk of transmitting the COVID-19 virus, either to the rescuer or the child. This may be mitigated by placing a faceshield or pocket mask over the child’s mouth.

    **It is vital that you perform rescue breaths as cardiac arrest in a child is likely caused by a respiratory problem.

  8.  

    *If the helper returns with a defibrillator:

    Ask them to switch it on and follow the voice prompts while you continue with CPR.

  9. *If the child shows signs of becoming responsive:

    With actions such as such as coughing, opening eyes, speaking, and starts to breathe normally, put them in the recovery position. Monitor their level of response and prepare to give CPR again if necessary.

    • If you have used a defibrillator, leave it attached.

     

    *You can find more information and illustrated examples at the St John Ambulance website.

 

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

^close

Bleeding Response

In this video, a St John Ambulance trainer explains what to do if someone is bleeding severely. When bleeding is severe, it can be dramatic and distressing. If someone’s bleeding isn’t controlled quickly, they may develop shock and become unresponsive.

Your priority is to stop the bleeding.

 

*What To Do

 

*Put on gloves

With open wounds, there’s a risk of infection, so wear protective first aid gloves (if available) to help prevent any infection passing between you both.

 

*Apply direct pressure to the wound:

Use a sterile dressing if possible or a clean non-fluffy cloth, to stop the bleeding.

  • If you don’t have a dressing you can ask the casualty to do this themselves.
  •  
  • If the wound is covered by the casualty’s clothing, remove or cut the clothes to uncover the wound.
  •  
  • If there’s an object in the wound, don’t pull it out. It may be acting as a plug to reduce the bleeding. Instead apply pressure on either side of the object to push the edges together.

 

*Ask a helper to call emergency

Give Ambulance Control details of where the wound is and the extent of the bleeding.

  • If you are on your own, use the hands-free speaker on a phone so that you can treat while speaking to ambulance control.
  •  

*Firmly secure the dressing:

Use a bandage to maintain pressure on the wound. Make it firm enough to maintain pressure but not so tight that it restricts their circulation.

 

*Check their circulation beyond the bandage.

Press one of the nails or the skin beyond the bandage for five seconds until it turns pale, then release the pressure. If the colour does not return within two seconds, the bandage is too tight. If necessary, loosen and reapply the bandage.

 

*Treat symptoms of shock.

The loss of blood could cause the casualty to develop shock. Treat them for this by helping them to lie down, on a rug or blanket. Raise and support their legs, so they are above the level of their heart. You should then loosen any tight clothing around their neck, chest and waist and cover the casualty with a blanket to keep them warm.

 

*If bleeding shows through the pad or dressing, don’t remove it.

Apply a second dressing on top of the first. If blood seeps through both dressings, remove both and replace with a fresh dressing. When changing dressings, keep pressure applied to the bleeding site.

 

Support the injured part with a sling or bandage.

Keep checking the circulation beyond the bandage every 10 minutes.

 

*Monitor:

Keep monitoring their level of response until help arrives. If they become unresponsive at any point, prepare to start CPR.

 

You can learn more and see illustrations at the St John Ambulance website.

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

^close

Burn Response

In this video, a St John Ambulance trainer demonstrates what to do if someone has suffered a burn or scald and shares signs to identify a burn or scald.

Burns and scalds are damages to the skin caused by heat.

A burn is usually caused by dry heat, like fire, a hot iron, or sunshine.

A scald is caused by wet heat, like steam or a hot cup of tea.

Your priority is to cool the burn as quickly as possible.

 

Signs and symptoms

 

*Look for:

  • red skin and swelling
  •  
  • pain in the area of the burn
  •  
  • blistering may start to appear.

 

What to do:

 

*Start cooling the burn or scald as quickly as possible.

Hold it under cool running water for at least 10 minutes or until the pain feels better. If there is no water available, you could use cold milk or canned drinks.

 

*Remove:

Remove any jewellery or clothing, unless stuck to the burn, before the area begins to swell.

 

*When the burn has cooled:

Cover the area loosely with cling film, lengthways. Do not wrap the cling film around the burn as the area needs space to swell.

  • If the burn is on a foot or hand you could use a clean plastic bag.
  •  
  • Do not use ice, creams or gels. They may cause damage and increase the risk of infection.
  •  
  • Do not break any blisters that may appear, as this may cause infection.

 

*Monitor the casualty. Seek medical advice.

 

More information and illustrations are available on the St John Ambulance website.

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

^close

Seizure Response

A St John Ambulance trainer demonstrates what to look for if someone is having a seizure, what causes a seizure and what to do to help.

 

What are seizures and what causes seizures?

In adults, the most common cause of a seizure, also known as a convulsion or fit, is epilepsy. However, it can be caused by other things, including a head injury, alcohol poisoning, lack of oxygen, after taking certain drugs, or if someone with diabetes has a ‘hypo’ where their blood glucose is too low.

Epilepsy is a condition that affects the brain and can cause repeated seizures, which are often sudden and dramatic.

 

Signs and symptoms

 

*Look for:

 

  • sudden loss of responsiveness
  •  
  • a rigid body with an arching back
  •  
  • noisy, difficult breathing
  •  
  • grey blue tinge on the lips
  •  
  • start of jerky uncontrolled movements (uncontrolled)
  •  
  • saliva at the mouth, possibly blood stained if they have bitten their tongue or lip
  •  
  • loss of bladder or bowel control.

 

What to do

 

*Protect the casualty

With any seizure, it is important to first protect the casualty from harming themselves during the fit. Ask any bystanders to stand back and clear away any potentially dangerous objects, like hot drinks or sharp objects. Make a note of the time that the seizure started.

  • Do not restrain the casualty or move them unless they are in immediate danger.
  •  
  • Do not put anything in their mouth.

 

*Protect their head.

You could place soft padding underneath it, such as a rolled-up towel. You should also loosen any clothing around their neck.

 

*Check breathing.

When any jerky movements have stopped, open their airway and check their breathing. If they are breathing put them in the recovery position.

 

*Monitor:

Monitor their level of response and make a note of how long the seizure lasted. If they become unresponsive at any time, prepare to emergency and give CPR.

 

*Call emergency if:

 

  • it is the casualty’s first seizure
  •  
  • they are having repeated seizures
  •  
  • the cause of the seizure is unknown
  •  
  • the seizure continues for more than five minutes
  •  
  • the casualty is unresponsive for more than 10 minutes
  •  
  • they have an injury on another part of the body.
  •  

You can find more information and illustrations on the St John Ambulance website.

 

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

^close

Allergic Response

A St John Ambulance trainer demonstrates what to look for if someone has suffered a severe allergic reaction, such as an allergy rash and what to do to help to avoid anaphylactic shock.

 

What is an allergy?

An allergy is an abnormal reaction to an allergen or ‘trigger’ substance.

One of the most common allergens is plant pollen, which often causes hay fever. Other allergens include animal hair, bee stings, medication (especially penicillin), and food, such as nuts and shellfish.

 

What is a severe allergic reaction?

A severe allergic reaction can develop just seconds after someone comes into contact with the allergen. It can affect the whole body, and if it’s not treated quickly enough it could be fatal. This is called anaphylactic shock.

 

Signs and symptoms

 

*Look for: 

  • a red, itchy rash, or raised area of skin (weals)
  •  
  • red, itchy, watery eyes
  •  
  • swelling of hands, feet, or face
  •  
  • abdominal pain, vomiting, or diarrhoea.

There may also be:

  • difficulty in breathing
  •  
  • swelling of tongue and throat with puffiness around eyes
  •  
  • confusion and agitation
  •  
  • signs of shock leading to collapse and unresponsiveness.

 

What to do

 

*Call emergency immediately

Tell ambulance control that you suspect a severe allergic reaction.

 

*Check for auto-injector

If someone’s having a severe allergic reaction, then they may have medication, like an auto-injector. This is a pre-filled injection device containing adrenaline which when injected, can help reduce the body’s allergic reaction. 

Check if they have one, and if they do, help them to use it or do it yourself following the instructions.

 

*Monitor

Help them to get comfortable and monitor their breathing and level of response.

Repeated doses of adrenaline can be given at five-minute intervals if there is no improvement or the symptoms return.

 

You can find more information at the St John Ambulance website.

 

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

^close

Diabetic Response

A St John Ambulance trainer demonstrates what to look for if someone is having a diabetic emergency and what to do to help if you suspect hypoglycemia or hyperglycemia.

 

What is diabetes?

Diabetes is a long-term medical condition where the body cannot produce enough insulin. Sometimes those who have diabetes may have a diabetic emergency, where their blood sugar level becomes too high or too low. Both conditions could be serious and may need treatment in hospital.

Insulin is a chemical produced by the pancreas (that lies behind the stomach). It regulates the blood sugar (glucose) levels in the body. When someone has diabetes, their body cannot keep the blood sugar level within the normal range. Their level can be higher or lower than normal blood sugar.

There are two types of diabetes:

  • Type 1, known as insulin dependent diabetes
  •  
  • Type 2, non-insulin dependent diabetes.

Someone with diabetes may have items with them which could lead you to suspect that they have diabetes:

  • they may be wearing a medical warning bracelet or necklace
  •  
  • they may be carrying glucose gel or glucose tablets
  •  
  • they could have medication, such as an insulin pen, a special pump or tablets and a glucose testing kit.

 

Hyperglycemia – High Blood Sugar

This is where the blood sugar level is higher than normal. It may be caused by a person with diabetes who has not had the correct dose of medication. They may have eaten too much sugary or starchy food or, they may be unwell with an infection.

 

*Signs and symptoms

Look for:

  • warm, dry skin
  •  
  • rapid pulse and breathing
  •  
  • fruity, sweet breath
  •  
  • excessive thirst
  •  
  • drowsiness, leading them to become unresponsive if not treated (also known as a diabetic coma)
  •  
  • medical warning jewellery or medication.

 

What to do

 

Call 999 or 112 in the UK | 911 in the US or Canada.

If you suspect hyperglycaemia (high blood sugar), they need urgent treatment. Call 999 or 112 for emergency help and say that you suspect hyperglycaemia.

They may be wearing a medical bracelet or medallion, or have a card on them which can alert you to their condition.

 

*Check breathing & pulse.

While you wait for help to arrive, keep checking their breathing, pulse and whether they respond to you. If they become unresponsive at any point, open their airway, check their breathing and prepare to start CPR.

 

Hypoglycemia – Low Blood Sugar

This is where the blood sugar level is lower than normal. It can be caused by an imbalance between the level of insulin and the level of glucose in the blood. Someone with diabetes may recognise the onset of a hypoglycemic episode.

 

Signs and symptoms

Look for:

  • weakness, faintness or hunger
  •  
  • confusion and irrational behaviour
  •  
  • sweating with cold, clammy skin
  •  
  • rapid pulse
  •  
  • palpitations
  •  
  • trembling or shaking
  •  
  • deteriorating level of response
  •  
  • medical warning jewellery or medication.

 

What to do

 

*Give something sweet

If you suspect hypoglycemia (low blood sugar), help the person to sit down. If they have their own glucose gel or glucose tablets, help them take it. If not, you need to give them something sugary, such as a 150ml | 5 oz glass of fruit juice or non-diet fizzy drink; three teaspoons of sugar or sugar lumps; or three sweets such as jelly babies.

 

*Monitor and repeat if necessary

If they improve quickly, give them more of the sugary food or drink and let them rest. If they have their blood glucose testing kit with them, help them use it to check their blood sugar level. Stay with them until they feel completely better.

 

*Call emergency if needed

If they do not improve quickly, look for any other reason why they could be unwell and call emergency for help.

 

*Monitor

Keep monitoring their breathing and level of response while waiting for help to arrive.

  • If they are not fully alert, don’t try to give them something to eat or drink as they may choke.
  •  
  • If they become unresponsive at any point, open their airway, check their breathing and prepare to give CPR.

 

You can find more information on this at the St John Ambulance website.

 

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

^close

Asthma Response

This St John Ambulance first aid training video shows you what signs to look out for and how to help someone having an asthma attack.

If you think someone may be having an asthma attack, it is important to know how to help them.

 

What is an asthma attack?

During an asthma attack, the muscles of the air passages in the lungs go into spasm. As a result, the airways become narrowed, which makes breathing more difficult. Sometimes there is a recognised trigger for an attack, such as a cold, a drug, cigarette smoke or an allergy. At other times, there is no obvious trigger.

 

Signs and symptoms

Look for:

  • difficulty breathing
  •  
  • wheezing and coughing
  •  
  • distress and anxiety
  •  
  • difficulty speaking, shown through short sentences and whispering
  •  
  • signs of hypoxia such as grey-blue tinge to the lips, earlobes and nailbeds
  •  
  • exhaustion, in the case of a severe attack.

 

What to do

 

*Reassure the casualty

Ask them to take their usual dose of their reliever inhaler.

Ask them to breathe slowly and deeply.

  • If they have a spacer available, ask them to use it with their inhaler. The inhaler is more effective with a spacer when being used for young children.
  •  
  • If they have no inhaler call emergency for help.
  •  

*Sit them down in a comfortable position.

 

*Assess severity

A mild attack will normally ease after a few minutes. However, if they don’t improve within a few minutes, it may be a severe attack. Ask them to take one to two puffs of their inhaler every two minutes, until they have had 10 puffs. Help the casualty to use their inhaler if they need to.

 

*Call emergency for help if:

the attack is severe, and they are getting worse, becoming exhausted, or if this is their first attack.

 

*Monitor

Monitor their breathing and level of response. If the ambulance hasn’t arrived within 15 minutes, repeat step 3.

If they become unresponsive at any point prepare to give CPR.

 

You can find more information on the St John Ambulance website.

 

If you’ve found this helpful, please consider making a contribution to your country’s St John organization:

Donate to St John Ambulance England

Donate to St John Priory USA

Donate to John Ambulance Canada

Donate to St John Ambulance Australia

Donate to St John Ambulance South Africa

 

^close

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